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Change Management at Capstone Publishing

  • kat4198
  • Nov 6, 2020
  • 1 min read

Updated: Oct 28, 2022

Renee Saint-Louis from Capstone Publishing and Virtusales' Tricia McCraney discuss how Capstone used SIPOC to effectively manage change while implementing Biblio as well as how Virtusales has begun to use SIPOC in subsequent implementations as a result.


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