We take the protection of personal data very seriously and are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Which Legal Regulations apply?
All personal data is managed in accordance with the provisions of the Data Protection Act 2018, the EU General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).
What Is Personal Data?
Personal data is any information relating to an identified or identifiable individual. Personal data includes your name, address, postal address, telephone number, and email address. Personal data is also information that can be associated with you, together with other information, for example, your IP address, which you used at a particular point in time. Only information, which cannot be associated with you, for instance, the pages of Virtusales’ website most frequently visited by the entirety of users, or the number of users of Virtusales.com is not considered personal data.
What We Collect and What We Do With Your Data
In general, you can use our website without disclosing your identity. If you do nothing other than read pages or download information while using this web site, we will capture and store information about your visit to make each visit more rewarding, and to provide us with information to help improve our service. This information will not identify you and we do not know (and do not want to know) the identities of people who visit us in this way.
If you inquire about one of our personalised services such as request documents for our products or subscribe to the mailing list, we may collect information from you including: your name, your email address and other personal information depending on the service and the desired method of contact. It is your decision whether or not you enter this information. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
To improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time-to-time, we may also use your information to contact you for market-research purposes. We may contact you by email, phone, or mail.
We may use the information to customise the website according to your interests.
We store your information on specifically-protected servers located in the UK [and US]. Access to such servers is limited to a small number of authorised staff at Virtusales who are in charge of the technical, administrative and editorial maintenance of the servers. In accordance with your access, data (for instance, the IP address, date, time and website visited) is stored on our servers for reasons of protection; and such data may allow the identification of the user. Except for the type of processing described below (for instance, in the context of Google Analytics, Salesforce, or for social plugins), data is not used in any other way. The statistical analyses of anonymous data remain reserved.
Your personal information will only be used by Virtusales. We will not pass on your personal information to any third party without your explicit approval or unless required to by law. Additionally, access by third parties or transfer to third parties shall be excluded except for legally-permitted cases, for instance, in the case of commissioned data processing, or if we are legally or by adjudication obliged to do so.
If data is disclosed to contractors during commissioned data processing they shall be subject to the DPA and GDPR, and, if applicable, to other additional or relevant alternative data privacy provisions and contractual conditions.
If you have provided us with personal data, you may request to have access or for it to be updated or deleted at any time. If statutory retention periods require further provision, we will lock these records.
You may update your email preferences and personal details using this form.
For any other inquiries or requests about your data or data protection, please contact us directly by email at firstname.lastname@example.org
This also applies to your right to information and your requests to opt-out or for rectification about any of your personal data stored by us.
Cookies and Notices to Page View Numbers
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies via our cookie banner. In addition, although most web browsers automatically accept cookies, you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online business processes. It has produced a series of web pages which explain how cookies work and how they can be managed.
Technologies provided by Google Analytics collect and save data on this website for marketing and optimisation purposes. This data can be used to create user profiles under a pseudonym. Cookies, which are files that are stored locally in the cache of the visitor’s web browser, may be used for it. Cookies enable the recognition of web browsers.
Without the explicit consent of the affected person, data collected by Google Analytics is neither used to identify the visitor to the website, nor to aggregate personal data of the pseudonym’s bearer. Data collection and storage can be revoked at any time for future effect. To ensure the exclusion of data storage a cookie will be applied to the visitor’s web browser.
Salesforce provides online tools for customer relationship management, customer service, social engagement, community building, data analytics, internal employee management, and platforms for building websites and applications, among others.
We use the Salesforce.com platform to store, manage and use personal data in accordance with relevant data protection regulations. To request access, changes or deletion of personal data held in Salesforce.com, please contact us directly by email at email@example.com
Social Network Features
Our website uses features of several different social networks (“plugins”):
Our website contains social plugins from Twitter. These plugins are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “retweet” feature, the websites visited by you are linked to your Twitter account and disclosed to other users. Data is also transmitted to Twitter. If you wish to prevent such data transmission, you need to log out of your Twitter account before you visit our website. Additional information is available at http://twitter.com/privacy
Virtusales has no knowledge of the exact content of the transmitted data or its use by any of the plugins provided by the social networks mentioned above. For more information, please visit their privacy statements or change your data privacy settings with them directly.
Links to Other Websites
Our website includes links to other websites. We have no control over whether their operators comply with data privacy provisions and are not responsible for such compliance, specifically not in terms of data privacy. It is recommended to check the statements of these operators.
Questions and Comments
If you have any questions, suggestions or comments about data privacy, please contact Virtusales; most conveniently by email to firstname.lastname@example.org [or continue to use our email alias “info” and quote the subject “Data Privacy/Personal Data”]. General statutory and actual changes require modifications to this privacy statement every now and then. We will inform you of any changes in this section.
“Virtusales” may change this policy from time-to-time by updating this page. You should check this page from time-to-time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
Brighton, May 2018