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This privacy policy sets out how Virtusales.com Ltd (“Virtusales” and “us”) stores, uses and protects information that relates to you (“personal data”) which you give us while using this website.

We take the protection of personal data very seriously and are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Which Legal Regulations apply?
All personal data is managed in accordance with the provisions of the Data Protection Act 2018, the  EU General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).  

What Is Personal Data?
Personal data is any information relating to an identified or identifiable individual. Personal data includes your name, address, postal address, telephone number, and email address. Personal data is also information that can be associated with you, together with other information, for example, your IP address, which you used at a particular point in time. Only information, which cannot be associated with you, for instance, the pages of Virtusales’ website most frequently visited by the entirety of users, or the number of users of Virtusales.com is not considered personal data.

What We Collect and What We Do With Your Data
In general, you can use our website without disclosing your identity. If you do nothing other than read pages or download information while using this web site, we will capture and store information about your visit to make each visit more rewarding, and to provide us with information to help improve our service. This information will not identify you and we do not know (and do not want to know) the identities of people who visit us in this way.

If you inquire about one of our personalised services such as request documents for our products or subscribe to the mailing list, we may collect information from you including: your name, your email address and other personal information depending on the service and the desired method of contact. It is your decision whether or not you enter this information. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

• Internal record-keeping.

• To improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time-to-time, we may also use your information to contact you for market-research purposes. We may contact you by email, phone, or mail.

• We may use the information to customise the website according to your interests.
   

We store your information on specifically-protected servers located in the UK [and US]. Access to such servers is limited to a small number of authorised staff at Virtusales who are in charge of the technical, administrative and editorial maintenance of the servers. In accordance with your access, data (for instance, the IP address, date, time and website visited) is stored on our servers for reasons of protection; and such data may allow the identification of the user. Except for the type of processing described below (for instance, in the context of Google Analytics, Salesforce, or for social plugins), data is not used in any other way. The statistical analyses of anonymous data remain reserved.

Your personal information will only be used by Virtusales. We will not pass on your personal information to any third party without your explicit approval or unless required to by law. Additionally, access by third parties or transfer to third parties shall be excluded except for legally-permitted cases, for instance, in the case of commissioned data processing, or if we are legally or by adjudication obliged to do so.

If data is disclosed to contractors during commissioned data processing they shall be subject to the DPA and GDPR, and, if applicable, to other additional or relevant alternative data privacy provisions and contractual conditions.

If you have provided us with personal data, you may request to have access or for it to be updated or deleted at any time. If statutory retention periods require further provision, we will lock these records.

You may update your email preferences and personal details using this form.
For any other inquiries or requests about your data or data protection, please contact us directly by email at dataprotection@virtusales.com

This also applies to your right to information and your requests to opt-out or for rectification about any of your personal data stored by us.

Cookies and Notices to Page View Numbers

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to identify which pages are being used. This helps us analyse data about web traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies via our cookie banner. In addition, although most web browsers automatically accept cookies, you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online business processes. It has produced a series of web pages which explain how cookies work and how they can be managed.

Google Analytics
Technologies provided by Google Analytics collect and save data on this website for marketing and optimisation purposes. This data can be used to create user profiles under a pseudonym. Cookies, which are files that are stored locally in the cache of the visitor’s web browser, may be used for it. Cookies enable the recognition of web browsers.

Without the explicit consent of the affected person, data collected by Google Analytics is neither used to identify the visitor to the website, nor to aggregate personal data of the pseudonym’s bearer. Data collection and storage can be revoked at any time for future effect. To ensure the exclusion of data storage a cookie will be applied to the visitor’s web browser.  
 

Salesforce.com
Salesforce provides online tools for customer relationship management, customer service, social engagement, community building, data analytics, internal employee management, and platforms for building websites and applications, among others.
We use the Salesforce.com platform to store, manage and use personal data in accordance with relevant data protection regulations. To request access, changes or deletion of personal data held in Salesforce.com, please contact us directly by email at dataprotection@virtusales.com

Google Services
Virtusales uses a range of Google services including Google+ social plugins, Google Maps, Google Forms and Google Drive, which are provided by Google, Googleplex, 1600 Amphitheatre Parkway in Mountain View, California, United States. To understand how Google may store and use your data, view the privacy policy at https://policies.google.com/privacy

Social Network Features
Our website uses features of several different social networks (“plugins”):

Twitter
Our website contains social plugins from Twitter. These plugins are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “retweet” feature, the websites visited by you are linked to your Twitter account and disclosed to other users. Data is also transmitted to Twitter. If you wish to prevent such data transmission, you need to log out of your Twitter account before you visit our website. Additional information is available at http://twitter.com/privacy

LinkedIn
Our website also integrates social plugins for the social network, LinkedIn provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter referred to as “LinkedIn”). You can identify LinkedIn plugins by the LinkedIn logo or the “recommend button” on our website. When you visit our website, the plugin establishes a direct connection between your browser and the LinkedIn server. LinkedIn is consequently informed that you have visited our website and provided your IP address. If you click on the LinkedIn “recommend button“ while you are logged into your LinkedIn account, you will be able to link the content of our website to your LinkedIn profile. As a result, LinkedIn will be able to allocate your visit to our website to your user account. For details about the collection of data (purpose, scope, further processing, use) as well as your rights and setting options please read LinkedIn’s privacy policy. This information is available at http://www.linkedin.com/legal/cookie-policy

 

YouTube

Our website contains social plugins from YouTube, which is a subsidiary of Google. Any videos featured on our website are hosted on YouTube on the Virtusales YouTube channel. When you visit our website and click on an embedded video, the plugin establishes a direct connection between your browser and the YouTube server. Consequently, YouTube is informed that you have visited our website and is provided your IP address. If you are signed into your YouTube account at this time, the content watched will be linked to your YouTube 'history' and any reactions or comments will be associated with your account also. If you do not want the videos you watch to be associated with your YouTube account, sign out of your YouTube account prior to clicking on a video. For further details about YouTube's collection of data, please read the Google privacy policy at  https://policies.google.com/privacy.

Virtusales has no knowledge of the exact content of the transmitted data or its use by any of the plugins provided by the social networks mentioned above. For more information, please visit their privacy statements or change your data privacy settings with them directly.

Links to Other Websites
Our website includes links to other websites. We have no control over whether their operators comply with data privacy provisions and are not responsible for such compliance, specifically not in terms of data privacy. It is recommended to check the statements of these operators.

Questions and Comments

If you have any questions, suggestions or comments about data privacy, please contact Virtusales; most conveniently by email to dataprotection@virtusales.com [or continue to use our email alias “info” and quote the subject “Data Privacy/Personal Data”]. General statutory and actual changes require modifications to this privacy statement every now and then. We will inform you of any changes in this section.

“Virtusales” may change this policy from time-to-time by updating this page. You should check this page from time-to-time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

Virtusales.com Ltd
Brighton, May 2018